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Solutions
We are the Voice of Your Clients
Our product and service suite is centered around the core activities of: Ask | Measure | Act
Performance benchmarking
Measure your client service performance and identify priorities in the world's #1 professional services study
Market insights
Hear the voice of the marketplace with our reports on your clients and prospects
Bespoke studies
Use our faster, better, low cost approach to understanding issues in your market
...
Our team
Dr George Beaton
Executive Chairman
George has guided beaton’s clients through a wide variety of strategic decisions in his 30+ years as an adviser and researcher.
Libby Maynard
Partner
Libby works with beaton’s clients to help them win, retain and grow business and deliver value to their clients in sustainably profitable ways.
Kim Wiegand
Partner
Kim supports the growing number of firms that are seeking to improve the sophistication of their approach to client and market engagement.
Paul Bonomy
Partner
Paul is focussed on helping beaton’s clientsoutperform in their served markets.
Jon Huxley
Partner
Jon’s passion is in helping beaton’s clients deliver profitable growth for their businesses.
Paul Hugh-Jones
Partner
Paul consults with beaton clients to help them develop superior growth strategies and programs, using beaton's suite of research products.
David Goener
Partner
David advises beaton’s clients on the application of strategic insights that professional services firms derive from our suite of information and research products.
Ewa Foroncewicz
Administration and Brand Co-ordination Lead
Ewa is passionate about connection and relationships and thrives on successfully providing support to her work colleagues and beaton’s clients. Community building in the spirit of ‘together we can do more and better’ is what energises her at work every day.
Shanan Kan
Operations Lead
Shanan works with beaton’s clients and translates the experiences of their clients into actionable insights. He acts as the interface between client data and professional services firms’ strategic objectives.
Marc Ewen
Associate
Since joining beaton in 2010, Marc has worked across various parts of our business including our M&A and strategy consulting practice beatoncapital, our events arm beatonlive and our professional services focused incubator beatonventures.
Grant Hollings
Research Lead
At beaton Grant is responsible for managing the production of beaton's multi-faceted large tracking project. Each year this tracking project asks thousands of c-suite and in-house professionals, senior and line managers about their experience and perceptions of professional services firms.
John Lipscomb
Senior Researcher
Beginning his career in research in 1999, John has worked across a wide range of industries. His research has driven positive outcomes for major corporations and not-for-profit organisations and in policy development and public health. John has extensive experience in B2B research, having managed large scale research programs from both the inside and as a consultant to some of Australia’s largest businesses.
Kate Allman
Content and Communications Lead
Kate is an award-winning journalist and the wordsmith behind all kinds of beaton content including blogs, emails, newsletters, and marketing material. Her unique skills were developed during years of working with some of the most notoriously difficult interview subjects: lawyers.
Dina Dacut
Virtual Assistant
Dina joined beaton in 2018. She is passionately meticulous about customer service and client satisfaction. Based on her philosophy that high quality information is power, Dina empowers beaton.
Get in touch
+613 8373 2600
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Ph: +613 8373 2600