March - 2018

Mar 25, 2018

Recap: 10 Key Ideas from Innovation in Professional Services

This is a summary of the key take-outs from beaton's Innovation Conference on 14 March 2018, Investment Centre Victoria Collaboration and...

Mar 20, 2018

One in three clients will pay more for your services … but who are they?

In its soon to be released 2018 beatonbenchmarks survey, beaton found one in three clients of professional service firms said they would...

Mar 19, 2018

bb18 Respondent report

Introduction Thank you to all who completed the 2018 beatonbenchmarks survey. The feedback you provided is fundamental to the larger...

Mar 15, 2018

2018 Client Choice Awards Winners celebrate

The 2018 Client Choice Awards Winners were celebrated in fine style at the gala dinner in Melbourne last night. The drama of the only...

Mar 6, 2018

What clients think about innovation

Today Paul Hugh-Jones and George Beaton presented a webinar on what clients of major law and consulting engineering firms think about...

Mar 1, 2018

Attribute explanations for the beatonbenchmarks

The following explanations of the beatonbenchmarks attributes are designed to highlight what matters most to respondents when they rate...