beaton teamJul 31, 20185 reasons your firm can't OD on client feedbackToday's 5 reasons your firm can't OD on client feedback heralds the last few weeks left to grab the biggest opportunity ever for...
George BeatonJul 6, 2018Awards for professional services firms in which clients are the only arbiterWhile increasing numbers of service providers outside the professions rigorously gather, analyse and learn from customer feedback, it's...