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Jon Huxley and Shanan Kan
Apr 6, 2020
Client Experience in Consulting Engineering: A major opportunity, especially now
Two weeks ago, beaton shared our latest data-driven insights into the ROI opportunities for professional services firms investing in...

Paul Hugh-Jones and Shanan Kan
Mar 15, 2020
The CX Report: Clear ROI and some unexpected implications
We are excited about beaton’s new CX report for two reasons. First, the report provides unequivocally clear evidence that increasing...


Shanan Kan
Jun 18, 2018
Expanded and updated Privacy and Confidentiality Policy
We are pleased to announce beaton's expanded and updated Privacy and Confidentiality Policy.


Ben Farrow
Mar 25, 2018
Recap: 10 Key Ideas from Innovation in Professional Services
This is a summary of the key take-outs from beaton's Innovation Conference on 14 March 2018, Investment Centre Victoria Collaboration and...

George Beaton
Feb 22, 2018
Six highlights: How clients view innovation in legal services
A new beatoncompass report probes corporate clients' knowledge, expectations and attitudes related to innovation in legal services. The...
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