Jon Huxley and Shanan KanApr 6, 2020Client Experience in Consulting Engineering: A major opportunity, especially nowTwo weeks ago, beaton shared our latest data-driven insights into the ROI opportunities for professional services firms investing in...
Paul Hugh-Jones and Shanan KanMar 15, 2020The CX Report: Clear ROI and some unexpected implicationsWe are excited about beaton’s new CX report for two reasons. First, the report provides unequivocally clear evidence that increasing...
Shanan KanJun 18, 2018Expanded and updated Privacy and Confidentiality PolicyWe are pleased to announce beaton's expanded and updated Privacy and Confidentiality Policy.
Ben FarrowMar 25, 2018Recap: 10 Key Ideas from Innovation in Professional ServicesThis is a summary of the key take-outs from beaton's Innovation Conference on 14 March 2018, Investment Centre Victoria Collaboration and...
George BeatonFeb 22, 2018Six highlights: How clients view innovation in legal servicesA new beatoncompass report probes corporate clients' knowledge, expectations and attitudes related to innovation in legal services. The...
