LEAP, the world’s largest provider of cloud-based practice management software for law firms joined the 2021 Client Awards this month....

'Feedback is good for an architect's business' paraphrases a headline in the august Journal of the Royal Institute of British Architects....

We're delighted to announce the opening of the 2021 Client Choice Awards. The independence and surveying and analysis standards on which...

In today’s Q&A on Research.Reveal. George Beaton talks with Briana Millar, Tonkin + Taylor's Client Experience Specialist. Since time...

A few weeks ago, we shared our latest data-driven insights into the ROI opportunities for Consulting Engineering / Built Environment...

Law firms neglect the C-suite at their peril continues a series of posts based on data in recent beaton evidence-based reports on ROI...

Two weeks ago, beaton shared our latest data-driven insights into the ROI opportunities for professional services firms investing in...

Those with good French pronunciation say Plus ca change plus c'est la meme chose. Those like me say The more things change, the more they...

When clients are prepared to pay more shares one of the many important findings in the beatonbenchmarks20 reports. These reports cover...

Better complaint handling is a big opportunity for every professional services firm. So beaton is very pleased to refresh A client...