When we present our beatonbenchmarks™ reports, the section about why clients appoint a more expensive firm often gets the most attention,...

The way clients experience overall client service is a function of a professional firm's culture. This post explains why overall client...

This post explores ways to deliver fair value to both their clients and professional services firms. It shows why one of the key elements...

To win work, you have to convert clients from consideration to purchase, in other words you have to focus your prospecting and pitching...

'Why Consideration matters' addresses a critical marketing metric, namely the proportion of prospects and clients who would consider...

This is the first of a series of posts on how to develop and execute an effective industry strategy to drive profitable growth in a...

This note explains technical improvements to beatonbenchmarks that provide a better, faster, and more value-for-money service. In the...

There's no excuse for the professional services lament: "Why haven’t we done something about our pricing sooner?" Delegates from all over...

Helping clients cross-buy is one sure way to grow organically in a stagnant market. Yet so few firms recognise the opportunity. The chart...

Helping clients cross-buy is one sure way to grow organically in a stagnant market. Yet so few firms recognise the opportunity. The chart...