beatonbenchmarks | beaton 2/4

Feb 6, 2018

How firms win

beaton has just published the Finalists in the 2018 Client Choice Awards. The winners will be announced at the Awards dinner in Melbourne...

Sep 19, 2017

Top Three Challenges: Price, Price and Price

The top three challenges facing law firms are all price related (1): 1. Negotiating price with clients (Price) 2. Winning new business...

Sep 4, 2017

2018 Client Choice Awards survey now in field

Led by Grant Hollings, yesterday the beaton team launched the first wave of the 2018 Client Choice Awards online survey. This year we...

Aug 23, 2017

A tale of two cities: Do you know your dissatisfied clients?

“It was the best of times, it was the worst of times…” As part of our beatonbenchmarks reports, we report to firms how they are...

Jul 10, 2017

Branding in professional services – the new battle front

Professional services are the final frontier for branding. The period since the millennium has seen the rise of business development and...

Apr 5, 2017

Enhancing the beatonbenchmarks with factor analysis

beaton has conducted a rigorous factor analysis of the attributes used in the beatonbenchmarks reports. This analysis uses contemporary...

Dec 12, 2016

Client centricity: How to execute and measure ROI

This post follows beaton’s successful joint webinar with APSMA on 22 November 2016. During this webinar, Paul Hugh-Jones (Partner,...

Sep 14, 2016

Five ways beatonbenchmarks value proposition is better than ever (with video)

In five important ways the beatonbenchmarks value proposition is better than ever. Each year in Australia and New Zealand accountancy,...

Jul 18, 2016

Why firms with the leading industry reputations win

One of the big trends we have seen across the professions over recent years has been firms changing their ‘go to market strategy’ from an...

Jul 12, 2016

Is yours big enough?

This blog was prompted by a question and comment from a client, who asked “Given we provided a database of 6,320 contacts, and you...